Every moment you leave your customer unattended, you leave money on the table! Have you ever had a deal start slipping right as you’re about to cross the finish line?
I had a conversation a couple of days ago with a lady who had… let’s call it a less than stellar opinion of salespeople in the automotive industry. Now, while
I was at a dealership recently with a young sales representative who had been in the business for a while. This gentleman is always energetic, always thrilled to be at
I want to share a quick story with you. There’s a restaurant near my office I often visit to have breakfast on my way to work when I have time,
If you’ve ever been to one of my training sessions, you know there’s a fundamental principle I always share with people – and I know far too often it doesn’t